Great companies thrive because they understand what their customers really want and deliver it … brilliantly! Apple understands people want easy-to-use electronic devices to customize and broaden their digital experience. Ford understands that with quality, fuel-efficient cars as a given, people want the same technology firepower in their cars that they enjoy in their smartphones. […]
At Master Power Transmission, we believe teamwork is critical to the success of American manufacturing. Here’s the first in a series about teams we admire. Super Bowl winners last season, the Green Bay Packers went 15-1 this year before losing in the playoffs to the Giants. The Pack’s sustained level of performance over the last […]
Delivering 88% of our critical products and parts within 48 hours didn’t happen overnight. It took the full commitment from 52 employees who understood how a competitive edge like this meant more than just job security. Here’s a short video that explains how we did it.
Master Power Transmission exists in a highly competitive industry. Competition is good. It makes us all strive to be better and creates a good kind of stress in our daily activity. As we get better, we make things better for our customers — and that’s how we win. For anyone in manufacturing, there’s a temptation […]
Master Power Transmission is “fanatically focused on customer service. And we know that makes a difference to customers.” CEO Michael Cinquemani discusses how Master PT has reorganized its processes to have critical products and parts in inventory to meet customer needs.
It’s amazing what a little focus can do! That’s the purpose of this message. We, at Master Power Transmission, are very excited about the positive changes we are making. We are focused on making your total customer experience the best it can be. That means faster cycles, immediate availability of information and better overall support […]
We, at Master Power Transmission, are very excited about the positive changes we are making. We invite you to visit this News page often for all the latest news from Mike, Ryan and the rest of the crew. We look forward to keeping you updated.